Privacy Policy

When you request a free estimate, the website stores the information you enter: your name, email, mobile number, and service address; the number of bedrooms and bathrooms; the home condition you select; the cleaning service you select; any custom cleaning list you add; any note you type; whether you say there are pets; and the estimate date and time.

The website also stores whether you checked the optional text-message box, and later changes such as a cancellation or a new appointment time.

Your Visits can ask for the email address from a website booking, or for a mobile number. If you use the email, the website emails you a one-time sign-in code. If you use a mobile number, the website texts you a one-time 6-digit sign-in code. The website does not ask you to create a password. Asking for a sign-in code does not sign you up for reminder texts or marketing texts.

The website does not ask for a Social Security number, a driver's license, or a card number.

We use this information to schedule the free estimate, provide the cleaning you and Connie agree on, confirm the appointment, send appointment emails, send appointment texts if you opted in, send an evening-before reminder by email, send an evening-before text if you opted in, tell you about a cancellation or a schedule change, sign you in to Your Visits, answer questions, and reduce misuse of the sign-in code.

If you choose to pay by card, that payment is handled on Stripe's page, as described below. The estimate request itself is free.

Text reminders are provided through Connie's Cleaning's messaging account, registered to Daniel Rowlan. The text box on the booking page starts unchecked. Checking it is not required to request a free estimate.

If you check it, you agree to receive appointment texts from Daniel Rowlan at the mobile number you enter, for Connie's Cleaning Services LLC, about that visit. Those texts confirm the visit, remind you the evening before, cancel it, or change it. They are not marketing texts.

If you leave the box unchecked, no appointment text is sent. An email address is required to book a free estimate on this website. Confirmation, the evening-before reminder, a schedule change, and a cancellation still come by email.

A texted Your Visits sign-in code is separate from those appointment texts. It is sent only because you asked Your Visits to text a code to the number you entered. That request does not check the optional text-message box, and it does not sign you up for appointment texts, evening-before reminders, or marketing texts. Reminder texts are still sent only when you opted in.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can also call or text (254) 743-8014.

We do not sell or share your SMS opt-in information or mobile number with third parties for their own marketing or promotional purposes.

An email address is required to book a free estimate on this website. It is the main way we send messages about that appointment. Those messages are about your visit. They are not advertisements.

You may receive an estimate confirmation, an evening-before reminder, a notice if the time changes, and a notice if it is cancelled. If you sign in to Your Visits with an email address, you may receive a sign-in code at that address. That code expires in about 10 minutes. Automated email is sent from bookings@conniecleans.com.

Connie's copy of a new estimate, a cancellation, a text reply, or the evening reminder summary goes to the business email, conniescleaningservices254@gmail.com.

Your Visits can be opened with the email address on a website booking, or with a mobile number stored on an eligible calendar visit.

If you use the email, the website emails a one-time code to that address. Entering the correct code shows the website visits booked with that email.

If you use a mobile number, the website texts a one-time 6-digit code to that number. The page does not say whether that number is already on a visit. Entering the correct code shows only calendar visits whose notes contain that verified mobile number, or another mobile number that belongs to the same household. A visit with no phone number in the notes is not shown. A visit whose notes also contain a different customer's phone number is not shown. A name, or the title of a calendar visit, is not enough by itself to show a visit.

Asking for that mobile code does not opt you in to reminder texts or marketing texts.

After you enter the correct code, you stay signed in on that browser for about 14 days, unless you sign out. We limit how often a code can be requested, to reduce misuse. A sign-in code expires in about 10 minutes and works one time.

The website does not collect or store card numbers. If you choose Pay with card, the button opens Stripe's secure page. You enter the amount there. Stripe processes that payment. Apple Pay, Cash App Pay, and Amazon Pay, when they appear, are on Stripe's page.

Zelle, a personal check, and cash are arranged with Connie. The website does not receive your bank login or your card number for those payments.

We do not sell your information. The companies below receive only what they need to run the website, keep the appointment, send a message, or process a payment you start.

Vercel hosts the website and measures general page traffic with Vercel Web Analytics. Neon stores the booking records. Resend sends the emails. Twilio sends appointment texts when you have opted in. Twilio also sends a Your Visits sign-in code by text when you ask for one with a mobile number. That sign-in text is not an opt-in to appointment texts, reminder texts, or marketing texts. Google Calendar keeps Connie's appointment. Stripe processes a card payment only if you open the Pay with card page and pay there.

The website loads its typefaces from Google Fonts. That request can include ordinary connection information, such as an IP address. It is not used for advertising.

Your Visits keeps a sign-in in your browser so you do not have to enter a code on every visit during that sign-in period. The site also remembers whether you chose English or Spanish.

The website uses Vercel Web Analytics to see general traffic and usage, such as which pages are viewed and the kind of device. That information is combined and is not tied to your name, phone, email, address, or booking notes. It is not used for advertising. The website does not use advertising cookies, Google Analytics, a Facebook pixel, or similar advertising trackers.

When an estimate is confirmed, the website adds it to Connie's Google Calendar. The appointment includes the details she needs for the visit, such as your name, phone, email, service address, notes, pets if you mentioned them, and the work you requested.

Some visits on that calendar already include a mobile number in the visit notes. When you sign in to Your Visits with a mobile number, the website uses the number in those notes only to decide which visits to show you. It shows a visit only when the notes contain your verified number, or another number for the same household.

The calendar is for running the business. It is not a public page on this website.

The website does not automatically delete booking records after a set number of days. Information may be kept as reasonably necessary for appointments, business records, security, legal obligations, or a disagreement about the service.

A Your Visits sign-in code expires in about 10 minutes. That code is not a password you reuse.

You can ask a question about your information, or ask for a correction or deletion where that is appropriate. Contact Connie at conniescleaningservices254@gmail.com or (254) 743-8014.

Some information may need to be kept for an appointment, a business record, security, a legal obligation, or a disagreement about the service.

This website is for adults arranging cleaning for a home. It is not directed to children. We do not knowingly collect information from children, and the site does not ask for a birth date.

We use reasonable measures to protect customer information. No website can promise that its information will never be accessed improperly.